This is for the Starbucks that used to be at 1900 W. Chandler Blvd and moved to 1245 W. Chandler Blvd. This was the first time I have gone to their new location, and I will never go back because I get halfway home and it isn't the drink I ordered. The label says vanilla cream cold brew but what I received was a vanilla latte. I don't know if they were out of it and thought they could pass it off as a cold brew or what, but there is a huge difference in taste. This drink is disgusting. I took a few sips thinking it would get better, but it's not. The latte has a sour flavor compared to the cold brew. The cold brew reminds me of dark chocolate; it's so good. I can't drink anymore of this.
The service was crap too. I stood at the mobile order pick up while everyone ignored me. They weren't even busy inside. A guy came right by to refill the ice and didn't even acknowledge me. I could see my drink sitting there so I grabbed it and left. Unfortunately, I did not taste it before I took off. You know, I shouldn't have to either. I'm calling Starbucks tomorrow to get my money back. I'm not driving all the way back there because it is out of my way and I won't be nice when I do. I wonder if I can take it back to a different Starbucks. Even if you can, I hate to stick another store with fixing someone else's mistake.