There were four of us and all but one person ordered eggs and pancakes. The other person ordered a patty melt. We all had waters. Our waitress, Julieta, came to our table 4 times total. We asked for refills for our waters and she brought one glass. Finally, our food came out after we waited 25 minutes for it and the patty melt and the side of pancakes weren't with it. We were all almost done with our food before the she came back to the table. She told us that the patty melt had been sent to the wrong table. By the time this happened, we were all fed up and just said that we didn't want it. She brought it five minutes later along with the pancakes. The patty melt didn't have grilled onions on it like it was supposed and we eventually told her to not charge us for the melt. She did take it off of our check, but overall this was not a good experience.