My nine month old had Bronchiolitis, and I was a mess. The staff was very compassionate, efficient, and overall just NICE. Jennifer is awesome. Dr. Frederick Johnson was incredibly professional, patient, and thorough. He did all the testing necessary, and gave us realistic expectations. He was kind, compassionate, and knowledgeable. I'm grateful we had a pediatrician at the ER with 40 years experience- it was a blessing.