Great food offset by a relatively shitty dining/customer experience. Basically, if they fix up the customer experience in all areas this place would be between a 4-5 star experience.
The food:
-cheeseburger with smoke: 4/5 (fresh, delicious, not too big, and the smoke jalapeños are a must!)
-peters denial chicken burger: 3/5 (tasty, but super messy and salty)
-fries and gravy: 4.5/5 (excellent fries, delicious gravy that must be an in-house recipe)
The experience:
-we went at 630pm on a Friday night, so it's understandably busy!
-tiniest tables and stools to sit on, and everyone is crammed in here fighting for them
-the two girls at the cash register just do not give a shit...borderline rude, certainly not attentive or helpful, and just scraping by doing the bare minimum required to not get fired
-there's no cutlery anywhere? For a place that's crammed and serves messy food, it would make sense that customers can self serve napkins and cutlery of all kinds
-washroom was fine but smelled like marijuana lol I guess that's just queen west though!