I called this company at 3:30 pm on a Sat. to repair my refrigerator. Since they close at 4pm I scheduled to have them come out on Mon. The lady on the phone was very nice and took all my info. Not 5 min. later she called back and said she could have someone come out right away if I wanted. No extra charge or anything. Awesome. He showed up within 30 min. and was very knowledgeable. He explained what was wrong with it, had the part he needed in the truck with him, and had it fixed within the hour. He even threw in a free part as a preventative measure. I highly recommend this company and especially if you ask for Glenn!