Just like an earlier review, IT'S NOT THE DOCTOR, IT'S THE STAFF (the manager to be exact). I'm a repeat customer and returned in 2013, and I definitely will not be going back after the manager's demeanor when I asked her a question. She talked to me in a patronizing and condescending manner, which left such an impression on me that I will never go back. Fortunately, Dr. Rath has an independent clinic in Henderson and Dr. Rath, not Red Rock Vision, will continue to receive my business.
My 2012 Review
I almost cancelled my appointment after reading the negative reviews, but it was too last minute. Good thing, because I had a great experience. Maybe they fired all the staff since the last negative reviews. The employees I met were very friendly, and apologized when I had to wait only 10 minutes. Dr. Rath was, by far, the best optometrist I have been to yet. He was very receptive to my questions and took the time to make sure my contact lenses fit comfortably, including trying on multiple brands until finding the right one for me. The price for a contact lense fitting was very reasonable ($120). This office also has state-of-the-art equipment.