I went to the Roxbury last night for a Halloween party hosted by a fraternity at my school. I called twice before I went to make sure I would be able to get in considering I had lost my license and they reassured me it was okay. When I reached the door I was greeted by the most unpleasant, rude, bartender on a power trip. She wouldn't let me in and after finding the man who I had spoken with on the phone I was able to get in. Later that night I went to the bar with a friend of mine to try and get her card back, she refused to give it back and kept asking for my ID (we've been through this) and kicked me out. I've never experienced such terrible customer service. I've worked at a bar uptown and I would never treat a customer the way me and my friends were treated. I will not be going back.