This place at first was upsetting. My son left my door open and our dog ran away. When we looked online and found her at animal foundation. All the kids were happy to go get her. When we got to this place the staff was cold and insensitive. The lady at the counter must have said 8 times how they would euthanize our dog if we did not get her out soon. Our dog is 14 yr old and they wanted to spade her. We told them she was to old and would hurt her. The lady at the counter again quoted me policies and then showed paper work . As she said ITS THE LAW..my kids were freaked out so we left. Oh they wanted $200 to get her out. We came back next day and the vet and counter guy were very kind. We ask for vet to look at her again to they would not spade her and she agreed. Still paid 150 but our dog is priceless.