When shopping at Ross, I expect to wait it long lines, find clothes on the floor and be greeting with less than enthusiastic employees. This Ross did not disappoint. It was fairly clean, I will say, but it has only been open a few weeks. The shoe selection was minimal. The real excitement was the customer interaction. Apparently, the line set up at this Ross is merely a suggestion. You can wait in it if you want, or you can walk up to a register and pay, while avoiding the line all together. And the best part is, when you mention this to the cashier, they don't seem to mind, or apologize for allowing other shoppers to cut in front of you. Not sure if I will be back to this Ross.