You wrote a review for Cvs Pharmacy
32 minutes ago
12/30/2017
I went to the CVS on Guadalupe and Greenfield in Gilbert, AZ. I was in the drive thru with two cars ahead of me. It took at least 10 minutes for the first car to get what they needed. Then after 10 minutes of waiting for the second car to be taken care of I called the pharmacy to ask what was taking so long. Isabel answered the phone and said the pharmacist was talking to the person because the person had a lot of questions. I told her that I have been in the questioning person's position before and have been asked and gladly stepped out of line to wait for a medicine or ask questions so others weren't held up. I asked why can't that be done. Isabel told me, "if I want fast service that I should go to a fast food restaurant." I kid you not; this seems to be the level of customer service that CVS is providing these days. This encounter is the second type of encounter of this type I've had with CVS. They don't seem to care about customers at all.