I give it 3 stars because of its attempt at trying to make something good. Not like the other burrito places this place is a touch more authentic. They need to heat things up a bit, food should be served warmer. They do have a few wrinkles to work out for sure with service and flow, hopefully that will come in time. Give this place a chance. I've had the nachos and the taco's, the price and portion was reasonable. We have grown so accustomed to our processed franchise style places I don't think "good" works anymore. We expect everything to taste the same and when something unique opens, we resist. We are the processed society.