We had a security screen door installed this week. The door closes like a vault, is of the highest quality, and looks like it will last longer than the house. Woody came out about a month ago and took the measurements. He was very polite and professional, and answered all of our questions. We were given an install date of the 12th of March. On that day the installer showed up as planned. I'm afraid that I forgot the installer's name, but he too was very professional. He took all of the time I needed to review the installation. I could tell that he was proud of the product and his work. These doors are not cheap. On the other hand they are of the highest quality. You get what you pay for.