Totally mismanaged. Showed up on the night of Valentine's Day at 8:00 and was told they were not taking anymore reservations and no longer had availability for walk-ins. The line going to the entrance was pretty long. I went onto my iPhone and used OpenTable to make a reservation for 8:30. I came back at 8:30 and they made us wait until nearly 9:00. By that time, they were chasing others away. When we were finally seated, we realized the place was dead. I couldn't believe all of the open tables. Then I thought that maybe they were just understaffed. That wasn't the case either. Our waiter came over to us and just stared at us as if he was expecting us to ask a question. Maybe he was mentally trying to ask if we wanted something. I mentally tried telling him to F- Off and I think he heard me. I felt bad for those people who were told they were sold out. They were lied to. It's a shame because the Memphis All Stars were actually a really good band. Only in Vegas can you have a wedding reception at BB Kings and have the Memphis All Stars as your wedding band. To the management--- sorry guys, it's BB Kings, not Studio 54.