Let me start off by saying that I have been to many a nail shop in my day and I always go in to new salons with an open mind. This was by far the worst nail experience I have had. Not the worst nail salon experience but the tech herself was the worst I have had. I had old gel on my nails from a previous salon, it was the gelish. If you know anything about gel polish, then you know gelish is very thick. She started my yelling at me, not telling me, that I should have never went to the place I went to for my gels. She then put my nails in acetone to get the gel off, then taking them out to file off the gel. The issue was that she started cutting my skin with the nail file then shoving my hands back in the acetone. Then she would repeat. It started burning so bad that I was almost in tears. Once I couldn't take it anymore I took my hands out of the acetone and told her I will not put them back in there, it's burning me!!! I showed her the cuts on my fingers that she was causing and she kept saying "I don't see them" and finally she literally yelled at me "YOU NEED PUT YOUR HANDS BACK IN THERE" she was the rudest tech I have ever had. After she finished the most painful nail job, she got her lotion out and I thought, finally, a little relaxation.... Or not. She slapped the smallest dabble of lotion on each hand and rubbed it in for a few seconds. That was the great massage they explained in their pamphlet... I am sure that there are other decent nail techs there. Unfortunately this one did not have her name on her shirt but her station is the first row to the right... If you walk in and see them heading you to that booth... RUN AS FAST AS YOU CAN!! I hope no one has to deal with that pain as I did. I attached a picture of the cuts on my fingers. Beware!!!