I work in Scottsdale near this location. I may be one of their oldest and most consistent customers; for good reason. I've placed a few hundred orders since they opened, mostly pickup, but some dine-in's and deliveries. I often pick up pizza for a small team that I work with. however, I rarely go elsewhere as this is everyone's favorite. Why?
1) Customer service. They have mostly young people running the counters, but they are obviously trained well. I am impatient and I expect a certain level of service and professionalism wherever I go. These folks consistently provide kind, courteous and polite service. Sure they make the off the mistake, but it's rare, and besides, don't we all?
2) Speed. Phone orders are easy and they typically complete taking my pickup orders in less than a minute. When I go to pick up, I get through the line within 5 mins, even when it's long.
3) Taste. It's just great tasting pizza! Perfect blend of flavors and perfect crust. I often get a Veggie and add Pepperoni and Sausage... great pie!
4) Consistency. I've been to 6+ different Barro's. They are all great at the above, however, this one is ridiculously consistent. They've never made a mistake on my order, and I don;t remember ever getting a bad pie.
5) Price. I picked up a small pepperoni yesterday; it cost $8.10 and fed 2 people. Last weekend I got a large pie for my family... $13.50 with tax! I ordered 4 large pies for a team meeting... total was less than $50. Bottom line, Barro's is the best pie for my money!
Customer for Life,
John G.