My boyfriend and I love Roberto's and go quite often. We always get the same thing, carne asada fries. It's usually good although the past couple times we've eaten here haven't been very good. We usually eat inside and it's usually not very clean there's always a table or two that's sitting with food on it or crumbs and what not on the floor. Which really doesn't bother us too much we just sit at a clean table but lately it's been too much. The staff is never too friendly. The last time we ate here I actually got a carne asada quesadilla and the meat was very fatty and some pieces looked like they weren't cooked all the way. It made the meal unappetizing and I didn't finish it. We took it home otherwise I would've asked for a new one. Today we went and got fries and they were pretty good but towards the end I get a fork full and right before I take the bite I noticed a long piece of hair tangled literally around the meat. I took it to the cashier and showed her and even she was disgusted. She tried pulling the hair out and the meat came with it dangling from it. It was disgusting and the fact that we basically already ate all the fries was even more gross to think about. It was taken care of but I won't be returning. This place just keeps going downhill.