I was supposed to get waxed last week for the first time but apparently my underarm hair wasn't long enough, so I was told to come back and make an appointment for the following week. So my following appointment was made for Tuesday the 18th and upon entering the establishment both times all of the women I encountered were so welcoming and made me feel comfortable!! Kai was my esthetician, and as uncomfortable as I was having some one not only stare at my hairy underarms but have to touch them; she made me feel at ease by making small talk. I will definitely be returning for a follow up and I'm considering a Brazilian for the future. This place is super professional and clean!! I would recommend it in a heart beat!