I think my pup loves it here (kinda have to rely on her excited body language and tail wagging). My pup has only come in for doggie daycare and grooming but I expect the boarding to be just as good! The doggie-cam makes it easier to keep tabs on my quadrupedal friend during the day (because I'm kind of one of those crazy pet-women who cares too much about my dog's emotional well-being, etc) and also provides a entertaining break while I'm between patients.
The grooming staff is amazing! Somehow they are able to transform my puppy from a spazzy furball into a smaller, more youthful and adorable version within a few hours (still spazzy but more tolerable).