This used to be an amazing place for baked goods...quite some time ago. Rarely do I comment negatively, as I prefer to give compliments. I stopped by the bakery few times within last year, tempted by the idea of the perfect pretzel. The second time I asked if they were fresh, thinking that last time it might have been an oversight. Nope! Was told they are fresh and had hard time even finishing one. Third time (lucky?) it was the same (hard as a rock), although I was told it is fresh. I also find their pastries/desserts way too sweet. Oh well, there are many other bakeries in Calgary. Nice staff, though!