I'm writing another update because that's how highly I think of this place. It's so nice to have a place that I can call when I'm concerned and they act on my concerns immediately. As I have said before, I have a cat that is incrediably violent and hates everyone, including me sometimes. I came home last night at 5:45pm to see that he had something wrong with his eye. I called the office and spoke to the receptionist and asked if it would be possible for me to take a pic of his eye and email it to them since sedating him was the last thing I wanted to do in order to bring him in. She said they closed in 15 minutes but I could email the pic and she would talk to the doc about it. She called back 15 minutes later and said there would be a script ready for me to pic up in the morning. Due to my cat's age and need for a rabies shot, they recommended trying the eye med before having to bring him in to sedate him. Dr. Brown is AWESOME and the staff is always accomodating. Thanks!!!!