The Goods
1. Pizza is average, conveniently located. It was hard to say if there was a good understanding of the choices since the person greeting us didn't explain anything. Just uttered something about traditional crust and barely looked in our general direction. (See service)
2. Thinner crust, chewy, selections of toppings, similar to a lot of other "pizza craft" restaurants
Ambiance
1. Spacious, good amount of seating.
2. I like that this one (possibly others) has a Coca-Cola Freestyle to make various flavored drinks
Service
1. This is where the 2/5 stars comes in
2. From the initial greeting with the "something -something" crust offering to the end it was not great. I had to ask twice/thrice since the person choosing the crust to get things started had a poor attitude. Practically snipped words I could barely make out and looked annoyed when I wasn't able to catch the words to make sense of what she is saying. No guidance on how to pick toppings.
3. At the cashier, I had to wait for a very long time as some guy never greeted me but passed by a multitude of times and never looked my way even though I was holding a credit card and clearly needed to pay. Thought crossed my mind that perhaps this business prefers to just GIVE pizzas away.
4. There was a snafoo with an "unidentified pizza" floating around which involved almost all the staff and manager to figure out why one customer got the wrong pizza and one unclaimed pizza. I have to reiterate it all starts with the initial encounter where a friendly employee NEEDS to politely ask for names and properly write it on the paper like they do at Blaze or Pieology. And yet the entire business had to come to practically a halt due to the pizza mixup.
5. manager presented "my" pizza to me but questioned me along the lines of "Isn't this your pizza". I am not sure why it so difficult to identify the pizzas here. On top of that, he was not friendly, did not smile and treated me as if he was annoyed with me rather than concerned about customer service and experience.
6. One young female employee (did not catch name) came around and checked on us. If it wasn't for her, I would say the service is terrible.
MoJo/JuJu
1. I am not sure I will go back here unless necessary. Maybe it was a bad day or bad time. I was always told poor management leads to poor staff. Find another "BYO-build your own pizza" joint if you can there ARE others. (been here twice btw and both times so-so)