I have been coming here for over 2 years and the service has gone DOWNHILL! I know it is a holiday weekend but you should have more people working on a Saturday before a holiday. Don't make people sit in a pedicure chair and wait over a half hour to get started. You don't even tell the people coming in how long the wait is so they can decide if they want to stay. I overheard two people say it was their first time coming and won't be back. Well I will be joining them. I'm sure I am not the only loyal customer who has left.