Let's be frank about this restaurant. It's in an amazing location. It's Westgate, for heaven's sake! There's always something going on at Westgate! The Cardinals and the Coyotes play there. There's Cabalas across the street, a casino less than a mile away, and an amazing area with great restaurants and places for kids. But this restaurant leaves a lot to be desired.
Johnny Rockets are supposed to be fun, right? You should feel a great "vibe" when you walk in the door. But that's not the case in this restaurant. We were greeted with "Sit Here" by a grumpy man yesterday when we were there for a late lunch. There weren't many patrons, and lots of dirty tables. One of the owners or head honchos came in (I could tell because he was carrying a folder labeled "Social Media") and as soon as they saw him the staff started to bus the tables! Shortly followed another "suit" and they disappeared into the back room. It's too bad, really, because if they spent a minute or two in the restaurant they would have seen the condition of place.
The food is always good at Johnny Rockets, which is why I gave them 2 stars. It's served hot, and our girl was very nice. She made us a milk shake that was great!
This isn't the first time we have been disappointed at this restaurant. Each time we say to ourselves, gee, why did we stop here? It's sad in this restaurant, which isn't what we expect at Johnny Rockets. There's no liveliness or excitement.
If you're looking for a decent hamburger, then dine here, but don't expect to be enthralled by anything except the location.