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2015-06-26T00:00:00
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My boyfriend and I used King's Transfer Van Lines for a move from Montreal to Maryland in 2013. Why did I wait so long before writing a review, you ask? Well, we are now going through another long distance move and it reminded me about our "Meh" experience with them. I contacted a few moving companies before making a decision. King's Transfer were certainly not the cheapest, but they had been recommended to me by an acquaintance who had moved from Montreal to New York a year prior. The initial visit for an estimate went well and the representative did a good job. We lived in a one bedroom condo and our weight was estimated at around 2000 lbs, which was the minimum value for a long distance move (in other words, if you have 1000 lbs of stuff, they will still charge you for 2000 lbs). The estimate was around 2600$ and this is exactly what we ended up paying. It's the follow-up after the initial visit that didn't go so well. Communication with King's Transfer and our representative was just painful. It was extremely difficult to reach anyone by phone, ever, and get answers to my numerous questions. Let me say the movers were great, though. I have absolutely no complaint about them. They were quick and careful. We were lucky to live on a large boulevard where they could park their Atlas van (the large one, not the shuttle), so it definitely facilitated the experience. After this point, it was impossible to get any kind of update from King's Transfer. The van left a few days later than was originally planned, which created a delay in Maryland (obviously). On the other hand, our furniture wasn't damaged during the move. Clearly, our experience wasn't as bad as everyone else below, but it was still very stressful due to the lack of communication. And now that we're moving once more, it is, yet again, such a stressful experience that I'm wondering if it's even possible to find a reliable moving company...
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