Based on the bad reviews, when my friend looked for a place this coming fall in Pittsburgh, we were very hesitant to look at Lobos properties. Although the Shadyside agents seemed very uninterested and poorly informed about what their agency had to offer, I'm glad we eventually did. Kym, who covers Lawrenceville, was a great agent (we'd give her 5 stars). She is friendly, straightforward, and informed. We ended up going with another group, but were really impressed by her tasteful pick and professionalism.