I've been working out for the last ten years or so and have been to my fair share of gyms. Tremont Athletic Club, or TAC, is one of the best customer orientated gyms that I've been to. For the last three years, I've consistently received excellent customer service while being able to work out in a complete and clean environment. The owner of the gym listens to client and employee input and constantly strives to update or add new equipment along with improving the overall aesthetics of the gym. The front desk staff quickly learn regulars' names and offer a friendly greeting during every check in. I can also tell that the personal trainers at the gym take a genuine interest in their client's goals and tailor their workout plans to meet them. The gym also offers many popular and diverse fitness classes ranging across the time spectrum. You definitely get your moneys worth at TAC. Highly recommend checking TAC out if you are in the Cleveland Area.