On Superbowl Sunday, we called to order Jet's pizza at noon, for a 6:00 pm pickup. They said it was not too early to order. When my husband arrived at 6:00 pm, they rang up his order and he paid with a tip. THEN, he waited and waited until after the kickoff!! Jet's knew that they had forgotten the order, and instead of telling my husband this, they had him pay and then sit for 40 minutes waiting (and he wasn't the only mad person who was waiting). At 6:40 pm, we were FINALLY able to take the pizza to a party. Most people had eaten and weren't very hungry for our pizza anymore. I still gave it 3 stars because the pizza tastes good. However, I plan to look up online pizza reviews and try somewhere else next time.