I read about the good reviews on line and when I entered the place, it was packed with Vietnamese. SCORE. But, having just arrived in Montreal...what a buzzzzzz kill.
I am not usually a person to slam a restaurant unless it's really warrented. This was warrented. Food is more a 3 star, the spring rolls and the fresh rolls were very good. They offer Med-Xlarge pho size. Good flavor, harty and good price.
Now, let's talk about service because that is a huge part of the experience. To be fair, I will admit, my friend is a bit demanding, but whether it's culturally acceptable or not, we tip generously and are not rude about our needs. I also need to understand maybe it's just a Canadian "thing" to be not very personable. I don't know, but to me, customer service is customer service! With that being said, our waiter was RUDE and his rude sarcasm was not appreciated and I LOVE sarcasm. He was quick to judge us as Americans. After ordering additional spring rolls, he ignored us and we never received them. He snubbed us the whole time and avoided eye contact. We asked for tea and he said there was none and then brought us a pot. WTF, that was not confusing at all. He could not get us out fast enough. Don't worry dude, we ate fast and left as fast as we could.