We went to Bush's Chicken to get some late night chicken after returning from an out of town trip. Although we had had some trouble with this Bush's restaurant in the past, we decided we would give them another try. We were glad to see that fresh chicken had been put out, as we had sometimes gotten chicken that was cold, hard, and not fresh in the past. There was no line, but there one man was there to order some condiments after receiving his food order. The worker at the counter paid solicitous attention to this customer while not even acknowledging our existence. The woman behind the counter also was busy doing other things as well, perhaps working on drive through orders, but she ignored us completely also. After about 10 minutes we decided to walk out. A simple "We will be with you in a little while, after we take care of these customers" might have been sufficient to keep us in the restaurant, but it was not forthcoming. After we started to walk off, the woman told us she was ready to take our order, and seemed offended that we were leaving, claiming that she had to finish other orders before she got to us. We understood that, of course, but a restaurant with a shred of courtesy and professionalism will at least acknowledge customers even if those customers have to wait. Also we had to just stand at the counter all that time. A courteous restaurant worker would have told us that we could sit down while we waited, and they would inform us when they were ready to serve us. This rude staff didn't do that either. Instead, when we were about to leave, they then acted as if we were doing something wrong by walking out even though they said they were ready to serve us. One more polite female worker, who was sweeping the lobby, offered to put our order in, but we had experienced too much rudeness at that point to place our order by then.
I don't know what training workers at this restaurant are given, but we got far better and more polite service from McDonald's drive-thru that morning than we got here, by an enormous margin. I strongly un-recommend this restaurant.