Worst experience EVER! First, we called in advance and ask if they could take 5 of us and they said yes. We get there and we all had to wait a really long time. For one of the girls, her manicurist kept leaving for long periods of time. Finally, when my manicurist came, she didn't do the best job, it was a little streaky, but not too bad. When I go to pay for my basic manicure, $15, my total came to $23. I was like what is that for? The lady, very rudely explained that it was because I had selected a different kind of polish. There was no sign for the up charge and my manicurist made no mention of it. I told her I didn't know that, she replied, "you didn't know but you didn't ask." I paid $23 for a really crappy, streaky manicure that I had to wait over 30 minutes for. I've never been so disappointed.