I recently had a really good experience at this Waxon location (Queen St. East). The people at the front desk were really friendly and helpful. I went in to get my eyebrows and legs waxed. I was apprehensive to get my legs waxed since I hadn't had them done in years. My waxologist, Nadia, was very reassuring and suggested she start on my eyebrows so I could get a feel for her technique and then she would do my legs if I felt comfortable. After only a few strips, I could tell she knows what she is doing. She did a great job on my eyebrows and legs. It was basically painless, which I was very pleasantly surprised about. The wax they use also smells really good! I went with a few girlfriends and they were all pleased with the experience here as well. I would definitely go here again and reccommend it to friends!