We bought a new AC unit through Elite Air about two years ago. We had the extended warranty. 2 weeks ago we found out there was a major leak in the unit, we called the company and they said nope, not covered. We called again and we spoke with the owner Armando but refused to listen to us, i told him we paid you in good faith $4100 and now you want to charge us $450.00? He was very rude and argumentative over the phone and refused to help us, he said we will fix it for that amount and that's it. Please stay away from this company, they take advantage of people and are very unprofessional. They are scammers. They have no souls, only money and profits. Shame on you Elite Air.