When I decided redesign our existing pool (completely yank out and start over) I had no clue what I was getting into. For people thinking about taking on a first build or a tear down and rebuild, you need to know this is a massive and lengthy process.
I stumbled on Alexon Design Group on the internet as you probably will. I put in a call back in September. to inquire about the process and the cost. We got a call back almost immediately from one of their designers Courtney Wenzel who remained our point of contact thru the design process. Courtney is an awesome and detail oriented guy. He was also extremely patient and understanding with all of our indecision.
After the CAD design was approved and we got the demolition rolling I found myself very frustrated at the amount of delays there were. This is NOT a poor reflection on Alexon Design, this is construction...there are delays. Alexon Design does sub-contract alot of their work, so each crew may be different. The manangement of the crew handled by Scott McNeil and Carlos (last name slips my mind) was second to none. The crew they used were absolute artists and we only had one minor mishap (sledge hammer vs pool plumbing) that was quickly fixed
I love what they have created and get positive comments on it everyday.