We had an excellent experience, from the booking online to telephone confirmations to the packing to the move itself. At every stage, Highland went above and beyond. Perfect punctuality, fast but thorough service, and all of your employees found ways of dealing with fragile (wine bottles!) or difficultly-configured items that moved from an old house with lots of tiny rooms to a four-level townhouse with so, so many stairs to climb. Case in point: have a wood-burning pizza oven that had been delivered off the truck and onto our deck. To get in onto our new deck at the new place, it- it weighs at least 300 pounds- had to be disassembled, with no guide for doing so. Your movers figured out how to break it down to three elements and get the job done. All of this was at what I would say was a very, very fair price. Thanks!!