This place is literally the worst out there!!! We live across the street and work in the industry so we get late nights. It is never properly staffed.... the bartenders are terrible and don't even acknowledge when new guests sit down; but with only one working on busy nights I guess they don't have time? The service is slow and takes forever to get refills or food that is ordered and the managers don't care about complaints. We left clearly very unhappy after waiting 12 mins for the bartender to say something to us and said something on the way out..... manager and other staff member didn't even apologize! Great customer service Carolina ale house