Wanted to update my review for the gals at K9 because I cannot say enough nice things about them. They continue to do a wonderful job with my fur baby. He is never traumatized when I pick him up and Kathy always tells me she tried really hard to get those areas around his eyes - he's very evasive. He always looks great, smells clean (not overly scented as with some other places) and I appreciate how gentle she is with him around his sensitive areas. I don't live close to the shop anymore, but the half hour drive is worth the peace of mind knowing Kathy and Marcia are taking their time to be kind to little Wrigley.