.....I'm embarrassed to even say I went to eat here. That's how horrible it is.
Atmosphere: not enough ventilation for a bbq joint. Only 1 of 4 burners we had were working properly so we had to ask the kitchen to prepare our meats.
Price: overpriced for the quality of foods. Your required to order a minimum of 2 of the kalbi and bulgogi which is $30+ an order but when you cook it it's less than a small Plate of meat for 2. I guess I'm used to California portions.
Food: I think if we had the opportunity to grill our own meats to the doneness of how we like it - it would have tasted ok. My kids came to dinner bc they offered sushi.. They didn't have sushi at all. Hot stone wasn't even hot stone it was rice no crispy under bottom.
Service: we asked for a couple minutes to look at the menu and the waitress never came back. My husband had to flag her down. Then well one of our burners didn't work bc our server elbowed our drink into the grill. Changed it out but didn't work and then it seemed like it affected the burner next to it. They didn't replace the drink until I asked for it. Then we got a bill and still had to pay gratuity. After we paid our server came back and mumbled something about sorry for not giving us any service.
Would I recommend? No never
What I can I suggest to this place to improve?
Have sufficient equipment.
Please please please train your staff if you're going to automatically charge gratuity so it's worth it.