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Statements

Subject Item
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rdf:type
rev:Review
schema:dateCreated
2016-02-16T00:00:00
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n4:funnyReviews
0
rev:rating
2
n4:usefulReviews
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rev:text
I think our mistake was dropping in on Valentine's Day without checking to see what was happening. There was an event happening called 'Sweetheart Cafe'. The servers were dressed as maids and butlers (a la Japanese culture) and you could play games with the servers to collect stickers and redeem for prizes. One of the prizes was being fed by either one of the maids or butlers...take from that what you may. It made for a very loud and noisy restaurant with obnoxious drinkers. The restaurant was very busy, there was a camera person and interviews happening, a photo booth, and generally I felt the restaurant was too busy for the space allotted. Our table was looked to be temporary, and was pushed up against a temporary set up they had for their event - meaning the wait staff and event staff were always at the table, we were pushed every minute or so as the chairs for our table were set up right by their utensil station. Once seated, we were given the set menu for the evening but we declined to join in this and instead looked for their regular menu. The food was okay, but I've had better - nothing was too memorable but the entrée portion sizes were generous. I wasn't able to finish my food. However, the rice to topping ratio was rather high. The appetizers were fresh but needed to be seasoned better, portion sizes were also quite small for this - I expected a bit more. We ordered the pork toro skewer and wasabi beef. There wasn't very much wasabi flavour and the pork wasn't seasoned very well. They also numbered each guest with permanent marker upon entry and specified that we each had to order on separate sheets to ensure order accuracy. It gave the restaurant an overall 'unprofessional' feel. However, they still lost our order and I had to wait a long time to get my complete order. We were also shorted a salad and soup since our orders were misplaced. I also ordered a signature onigiri which was not very memorable, and I would suggest passing on this next time. This was the last item to arrive in our order and by then it wasn't really worth even having. We also had to ask for our tea since it was never served and the wait staff didn't even ask us if we wanted anything to drink. I had to flag them down myself to ask for spoons, napkins, tea, our food etc. No one came to check on us during our meal. My suggestion would be to have them think again before trying to pull off this sort of partnership in such a small space. I understand and respect that they wanted to create a fun atmosphere but execution is key and this came off more as a bunch of teenagers throwing a party than a legitimate business. All in all, I think the experience would have been better on a regular day but would caution those thinking of coming to reconsider.
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