I'll be honest with you. I used to hate Plato's Closet. Lately though things have changed. I almost always find something great. For instance I just got an awesome and unique but still not so out there that you can wear it dress for a wedding that got me tons of compliments. New employees? I don't know but I'm pleased.
My criticism is that this Plato's Closet is like digging for a needle in a haystack. It takes soooo much effort to find anything. It's shoved in average and sub par items that are currently 'in style', a.k.a. what everyone's wearing from the mall.
Overall though Plato's isn't a bad place. I disagree with the person that said it's only "Abercrombie and Hollister." That's simply not true. I've seen plenty of great brands and unique pieces. If you're willing to dig there's some great stuff here.