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2013-09-06T00:00:00
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Unfortunately, I don't have a good thing to share regarding the practice of Sundin & Fish. As a new business owner with little to no tax knowledge, I trusted the practice to guide me. Let's face it, from the outside, this firm is very regal and appears to be the end all be all for accounting firms. The first year the firm did our taxes, it was easy and painless. The moment I started asking for help or asking questions I would receive, that will cost you $120+ per hour, we don't give info over the phone and I'd get referred to some website to search for an answer. After paying hundreds of dollars for completed returns, an SCorp filing and a DBA filing and not knowing how to move forward, I called. Once again, I was told it was a fee to talk to them. The receptionist Jeanie, along with both Fish brothers, speak down to their customers-they have little to no respect and are completely unwilling to help-even after spending HUNDREDS of dollars for their services. It's as if they expect you to know how to do their job and get annoyed and frustrated when you don't know tax. I've NEVER received such horrific service from what appeared to be a reputable company. I'm at year end, didn't pull a salary, never was explained what needed to happen and I'm needing to have a salary shown NOW. Well, isn't that great...there goes my income for the rest of the year because the estimates they provided were far from accurate. I've sought out someone new for my taxes and have since learned that the little I was guided to do was very shady and unethical.
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