Had to call someone out to my house yesterday due to my garage door not working. I called HNS and talked to Travis. He was very nice on the phone and told me he would be out between !-3. I got a call from him at about 5 minutes to 1pm. He told me he would be there in 20 minutes. As promised, he showed up, looked at my door. He didn't try to oversell me on parts. While, he wasn't able to do anything until Monday, he told me how to lock the door down and unplugged the motor for me. I will update review when work is complete.
Update:
Travis is awesome! This guy is one out of a thousand! He has bent over backward to help me and to deal with a difficult landlord. I was still having a couple of issues with my gargage door due to another company (Do not use: Precision Door) who had set the tension wrong on my door. He has come back 3-4 times to keep checking and making sure the door is working. He even went as far as replacing the sensors for free. Who does that?? Service like this is rare, especially in Vegas!!
I am picky and do not give 5 stars lightly!