I had never been to the Scottsdale area before. I walked in to get some pizza. I walked up to the counter and was quickly told that I went the wrong way. I apologized and explained that if there had been a sign, I may have gone the other way. My friend and I both ordered a slice of cheese pizza and payed for it. After we paid, they said we were out of cheese and we had to pick something else. We didn't want anything else, yet they wouldn't refund us.