We usually go to Yogurtland but decided to try this place out since we see it often. We were greeted by employees sitting on the countertops eating... Next, there are no sample cups readily available. You have to go ask.
The machines are just downright dirty. They are dripping everywhere and clearly not cleaned very often. The same can be said for the area to add toppings. They are all spilled into other parts mixing all the toppings.
Price is about the same as you find elsewhere.
Hopefully the franchise owner reads this and can make improvements.