Arrived at 7:30am on Saturday morning (for 8am opening) and was maybe the 30th person in line. They only let in as many people as they have seats in the waiting room (maybe 20?), so you'll be waiting outside. As one seat clears, one new person is let in...and so forth. If there is inclement weather, be prepared! I made it inside the door around 9am, was immediately checked in and waited maybe 10-15 minutes before my number was called. The agent who helped me was terse, but not rude or impolite. Once I dished out some extra warmth, she returned it. By 9:40am, I was on my way. 2 hours, 10 minutes in total. Not terrible...especially compared to the East Arrowood location, where I attempted to go the day prior. I arrived nearly 3 hours prior to closing and was turned away because the wait was too long.
A few additional things to note:
While this location is open on Saturdays, it is for licenses ONLY. No registrations/titles/license plates on Saturday
This location takes cash or check only
The queue outside the building has a few stairs...so was a little difficult for me to manage with a stroller and people weren't overly inclined to help.