Not busy and clean. I only needed to do one small load. I had to wash my dogs bed we took on a trip a couple of months ago. I do all my laundry at home. I never had to visit a laundry mat before. So, I was shocked I had to use 11 quarters for a load! That's ridiculous! The hotel we stayed at was cheaper but we didn't bring detergent and we weren't in the mood of washing. I finally had time and came to the "closest" one to the southwest side. Disappointed really. I didn't bring much change and I hope I have enough to dry.