Went for dinner and made a reservation for 6pm. My wife and I arrived at 530 and since it was beautiful out we asked if we could have a few drinks and tapas on the patio before having dinner inside... We were told "no problem when you are ready let us know" and we were seated outside. We had a few drinks and a couple of tapas. The drinks were great and so was the food. At about 6:30 we asked if we could be seated inside for dinner. I was told "no all the tables are reserved". I was perplexed and explained the situation and what we were told (not to mention the place was empty and I already spent $60 on drinks and apps). They stated they would give me a high top facing the kitchen. I guess I didn't have much of a choice. So we were seated and now we are told they can't add my dinner to the tab I was running so I had to pay that tab and then pay for dinner afterwards. We then ordered dinner and the food was excellent. The lasagna was flavorful and fresh. My wife had the salmon and orzo and it was perfectly cooked. After dinner, I was still a bit annoyed about the table situation and brought it to the attention of the manager. I explained what happened and he didn't really say much the than sorry. When we left there were still empty tables that no one ever sat at. Overall the food was great , drinks were great, waitstaff was great. Front desk and customer service could use some work