Called three times because I was hung up on the first two. The third time I was on hold long enough for me to drive down here. I was told my order of rolls would only be a minute to wrap up. Ten minutes later and they're helping the people in line after me. She went and got their food first and checked them out. Meanwhile I see my rolls boxed up waiting but not in a bag. She went and got the rolls and disappeared for awhile and then came out and rang me up. I'm really hoping she didn't do something to them. Instead of saying thank you have a nice day she rang me up and then ignored me and answered the phone. I'm huge on customer service. I understand they're busy and I would be waiting to place my order. To help the people after me and purposely take longer though is not ok. To hang up because they don't want to deal with it is not ok.