We had such an amazing experience with Gary and the team, starting with our visit to the store. We were greeted immediately when we entered and Gary gave us some info on the store and the furniture, and then let us browse around. We never felt pressured to buy or like a sales person was hovering around us all the time. Gary was so helpful in guiding us through picking exactly what we wanted... we picked the type of leather, color, style couch, cushions, everything. We felt this couch really was exactly what we wanted. The process was so easy and non-stressful. Then four weeks later our couch was delivered, exactly during the delivery time they told us. They helped us remove our current couch, and did a wonderful job in setting up the new sectional and making sure it was right where we wanted it. We really feel like the team all around cared about their product and service they were providing, even Gary asking us to send him pictures showed how personally invested he was in each customer and that he loved seeing the final products. We would recommend this place to anyone looking for great, quality, leather furniture!! Thanks again!!!!