The first time I went to pizza brutta I was totally impressed. The pizza reminded me of pizza I had eaten in Italy. I like that they use really fresh ingredients and you can watch them make the pizzas. The last time I was there we put our order in and didn't receive the pizza with the toppings we had asked for. They did make us a new one right away, but that was a little disappointing because by the time they brought the correct pizza the rest of us were almost finished with ours.