I got "self" locked out of my new house one morning and didn't have any way to get back in or neighbors to go to try and call a locksmith. I had to break one of my windows in order to get back in to the house. I called Desert Breeze Glass and they were really nice and sympathetic. Cory came right away and took the measurements. told me it could be 5 days before it was ready, but it was ready much sooner. I had to schedule for the following Monday, and Cory actually got there early. Not only did he remove the broken window and replace it very quickly, he also cleaned up my broken mess outside the house. It was his last day with Desert Breeze, and he's moving on to Apache Glass. I would definitely follow him there if I ever need another window replacement, but hope I don't!! Thanks Cory to all you did for me!!!!